The Basics of Using Internet Data | AT&T Internet Support. Learn about data usage plans, tools and overage notifications. Learn more at: http://yt.att.com/7d1550f4
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How Internet data usage plans work | AT&T
Let's look at the basics of using Internet data on your home network.
We'll start with how much data common online tasks use; then we'll check out ways you can manage your own online data usage; and finally, we'll see how you can check your actual usage.
First, data is the amount of online information sent or received from your home Internet connection -- not how much time you're online. You may be using data on your devices when you surf the Internet, stream movies, check your email, or play games -- anytime you're connected to your home network, including when connected to your Wi-Fi.
This could even include apps on your Internet-connected television. And, programs running in the background on your devices, such as syncing or software updates, may use data.
Here, on att.com/internet-usage is our data calculator. It's a handy tool to get an idea of how much data you use, when you send or receive emails, stream songs, upload or download photos, play online games, and watch tv or movies online.
You'll notice that sending a thousand emails uses a lot less data than streaming an hour of HD video. Your Internet plan has a monthly allowance of data, based on your speed level.
Using the data calculator as a guide, you may decide to change your Internet plan to another available plan, based on your usage. Please note: At this time, customers with fixed wireless or DSL internet are not eligible for the unlimited data allowance. Because the plans have so much data, many customers will never reach the limit of their data allowance.
For example, even on plans with the lowest data allowance, you could watch about 50 hours of high-def movies, or 175 hours of standard definition movies in a month and still stay within your data allowance. To help you manage your usage, we'll even send you email notices, if your data use is approaching your allowance.
If you use more data than your plan's allowance, there may be an overage fee of $10 for each 50 GB of additional data.
But, to keep it stress-free, we won't charge you for the first two overages. To see your usage details, just sign into your mtAT&T account with your app, or at att.com.
Any overage fees for going over your data allowance will be labeled as an "Overage Packs" in myAT&T and will appear in the "Data Overage" section on the internet page of your AT&T bill.
Want to upgrade to a faster plan with more data? Or maybe an unlimited data allowance? You've got a handy manage my plan link in your "My plan" section.
Check out our other videos on att.com/internet-usage.
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